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On arrival
After immigration check, you will be in the baggage delivery hall. Spot on the screen the belt corresponding to your flight. In case of lost or damage, please contact the lost & found service in the baggage delivery hall.
On departure
Baggage size
The baggage policy, whether in the hold or in the cabin, differs depending on the airline, the maximum dimensions correspond to the size of the luggage compartments of the aircraft.
Before packing your bags, we advise you to check and comply with the weight and dimensions given by your company and the safety restrictions. Otherwise, you may be required to pay additional charges at the airport if your luggage is larger or heavier than what is permitted or be confiscated unauthorized items.
Below are some general rules concerning the regulation of luggage.Hand luggage (in the cabin)
Size limit : 55x35x20cm (height+ length +width)
Weight limit: 8-10 kg max
Safety and comfort on board are the two main priorities in air travel. That's why rules concerning hand baggage are very clear: you should only carry essential items -personal effects, laptop or table, camera or other electronic devices and valuable items. Everything else must be placed in the hold.
As a general rule, any passenger - except children under 2 years of age - may carry one piece of luggage in the cabin (called hand luggage). Its size varies by company. For babies (under 2 years), a baggage allowance can be granted by the company to carry changing bags, booster seats, cane strollers etc.
Note, the handbag is considered by some airlines as a full cabin luggage. Some allow you to carry an accessory in addition to your carry-on bag: small handbag, laptop, camera or camera. Clothes covers are generally considered as a cabin baggage, sometimes limited in size: consult your airline.Hold luggage (or "check-in luggage")
Size: max 158 cm
Weight limit per luggage: 23 kg max.
According to the company (especially on low cost airlines) or class of reservation of your ticket you may have to pay extra for the hold luggage. Similarly, special conditions can be granted by companies for specific equipment (golf, boards, diving), so do inquire with the companies.
(http://www.iata.org/whatwedo/ops-infra/baggage/Pages/check-bag.aspx) -
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Prohibited items
Prohibited items in hold luggage
- Explosives, ammunition, firecrackers, electronic cigarettes ...
- Radioactive materials
- Flammable products, paint ...
- Corrosive substances, oxidizing agents, irritants
- Toxic products, poison ...
- Magnetic Materials
- Gas
Prohibited items in hand-luggage
- All unauthorized items listed in hold luggage section
- "Lags" - Liquids, cosmetics, Aerosols (capacity> 100 ml)
- Blunt objects
- Knives / Scissors
- Weapons or imitations
Those items are authorized in the hold luggage but must be packed properly to prevent injury to security officers and baggage handlers.Note: liquids should be in containers of 100 ml each and packed into a 20cm x 20cm size transparent plastic re-sealable bag. Only one re-seasable bag is allowed per passenger.Exceptions: You are authorized to carry in your hand luggage, in quantity adapted to the duration of the trip:> Food for infants or toddlers.> Liquid medicines necessary during the flight, imperatively accompanied by your prescription.> Liquid purchases made after security checks in shops or distributors in the boarding area are authorized in the cabin whatever their capacity, subject to customs limitations. These products were themselves checked before being placed on shelves.> Insulin for diabetic passengers, imperatively accompanied by a prescription.> Electronic cigarettes (note that the use of them is forbidden in the aircraft)
