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Cambodia Airports (CA) privacy policy
Scope
The following are the Privacy Policies of the website www.cambodia-airports.aero.
What information do we collect?
Users may visit our website anonymously. In order to understand their objectives and improve their experience, we also collect data on the pages our users visit.
How do we use the information collected?
The information we collect may be used for one or several purposes:
• To customise the experience (your information help us in better addressing your individual needs);
• To improve our website (we continuously try to improve the offers on the website www.cambodia-airports.aero, based on the information and feedback we receive from our users);
• To improve our customer service (your information helps us better respond to your customer service requests and support needs);
The information we collect, either public or private, shall not be sold, traded, transferred or given to any other company, for any reason, without your consent, except for the express purpose of allowing the requested services to be performed. If necessary, CA may allow access to your information to trusted parties that help CA in operating cambodia-airports.aero and help serving the user. In such case, the partners undertake to keep such information confidential.
How do we protect users’ information? We implement a set of safety measures and methods to keep our users personal information protected, when they make a request or access their personal information.
Sharing of personal information
CA does not sell, trade or transfer to third parties the personally identifiable information of the users. This does not include the case of trusty third parties that help CA in operating www.cambodia-airports.aero, and help serving the user, as long as the partners shall agree to maintain such information confidential.
CA may also disclose your information in case that is necessary to enforce the law, to enforce our website policies, or to protect our property or security rights, or the property or security rights of others. Non-identifiable information on visitors (such as, for example, use statistics) may be provided to third parties for marketing, publicity or other purposes.
Privacy and On-line security
This on-line privacy policy is applied only to information collected through our website, and not to information collected off-line.
User Consent
By using our website, users agree to our privacy policy.
Privacy Policy Updates.
In case CA decides to modify its privacy policy, this web page will be updated.
Access to data
According to the provisions of the law in force, www.cambodia-airports.aero users are entitled to have access, correct and cancel their information.
September 2017
We have developed a specific feature which takes your device location (as long as you accept the request) and display the route between where you are and the airport. Best is to be around Sihanoukville airport but if you try this feature from outside of Cambodia it might not prove so useful.
Depending where you are on a desktop or a mobile device with or without Location enabled the experience will be different. For cases where you are on a desktop or a mobile device without location enabled your web browser will prompt you to let it access your location in a similar way as the message here.
If you denied the request you will not see your location on the map, but will see the aiport. If you do want to see your location after reading this message, simply click on the pointy arrow in the upper right corner of the map.
And that's it.
Cookies Policy
Last updated: September 08, 2025
This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.
We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Cookies Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to Société Concessionaire de l'Aéroport, Phnom Penh International Airport, National road 4, Phnom Penh, Cambodia.
- Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
- Website refers to Cambodia Airports, accessible from https://www.cambodia-airports.aero
- You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.
The use of the Cookies
Type of Cookies We Use
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.
We use both session and persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Your Choices Regarding Cookies
If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.
If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.
If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.
- For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
- For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
- For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
For any other web browser, please visit your web browser's official web pages.
Contact Us
If you have any questions about this Cookies Policy, You can contact us:
- By phone number: +855 (0)12 333 524
Service Policies
This website belongs to Cambodia Airports (hereinafter mentioned as CA) and it is operated by its Non-Aviation Commercial Department. The Service Policies here included rule the relation that is established between CA and the Website user. Such policies may be subject to change whenever CA considers necessary.
In case CA decides to change such Service Policies, the new version shall replace this one. The new version shall be in force as from the date it is published on this website, and the relation between CA and all users shall be ruled by the new version.
We advise you to visit this page of our website regularly, to ensure you are aware of the Service Policies in force. Note that CA also reserves the right to change the contents of this website at any moment.
By using this website, the user tacitly agrees to the terms and conditions of use that are mentioned hereunder. In case the user does not agree to all those terms and conditions, he should not continue to use this website.
The objective of the website is to provide commercial and operational information considered to be relevant for the users of the airports of Phnom Penh, Siem Reap and Sihanoukville.
Intellectual Property Rights
All intellectual property rights related with the information made available on this website, including but not limited to text contents, headlines, photos, images, moving images, pictures, names, logotypes and brands, belong to CA or to possible licensees. CA making available such information does not transfer to the user, in any case, the right to reproduce or distribute such information. Such actions are not allowed without the previous consent of CA or the above mentioned possible licensees. Nevertheless, the user is authorised to download and/or print out the information for private and non-commercial purposes. This website cannot be shown embedded in other websites that do not belong to CA.
Nevertheless, the user may create and distribute links to the pages of www.cambodia-airports.aero. CA reserves the right of accepting such links or not.
Publicity, Promotion and Third Parties Contents
The website and the mobile version of the website www.cambodia-airports.aero may contain advertisements (including banners), promotions and other contents supplied by third parties, including the retailers. All advertisements, promotions and other contents (including the reference buttons and hyperlinks) do not constitute any recommendation or endorsement from our part regarding the promoted good, service, or final website of the link.
All information provided at the advertisements or the final websites of the links shown at www.cambodia-airports.aero or its mobile version are of the exclusive responsibility of the advertisers. In case the user shall need any clarification regarding any advertised product or service, should contact the related advertiser.
In particular, CA has no control or responsibility over:
1. Quality, safety or legality of any good or service advertised by third parties;
2. Authenticity or accuracy of the description of the good or service advertised by third parties;
3. Competence or authorisation of the advertiser, retailer or third parties to sell such product or service.
Even so, CA requires advertisers, retailers and third parties, recipients of the links, to sign Service Level Agreements, therefore minimising the risks for our users.
Links
The website www.cambodia-airports.aero may contain links to other external websites operated by third parties, including retailers. The websites to which such external links correspond to are not under control of CA, which does not assume any responsibility for the contents of such websites, or the provision of any goods or services the user may acquire or hire on any one of such websites. CA may not ensure that the contents of any third party website are accurate, legal or harmless.
Some external websites may be shown in the website www.cambodia-airports.aero through frames, whether including some of our website contents or not, or include reciprocate links to our website. Such resources are available only for the convenience of the users and do not constitute an endorsement to such websites or their contents.
Users assume the exclusive responsibility for using external websites.
Termination of Use
CA may, at any time and based on the criteria it may deem appropriate, terminate the access of the user to the website www.cambodia-airports.aero.
Privacy
Please read our Privacy Policy, which defines the way we collect and use personal information that may be obtained through your use of the website www.cambodia-airports.aero.
Warranty Limit
CA develops its best endeavours so that the information contained on this website is accurate and complete. Even though, CA may not, explicitly or implicitly, guarantee that the information contained in this website is complete and accurate, or that the website will not be subject to delays or interruptions.
Liability Limit
The website users implicitly agree not to hold CA responsible for any direct or indirect loss arising from the use of the information contained therein. Similarly, CA shall not be liable by the services and/or products offered by third parties through this website.
Disclaimer and Limitation of Liability
CA does not claim or ensure that the use or access of the user to www.cambodia-airports.aero shall be uninterrupted or free from errors, or that the availability of the material in this website shall be free from virus or bugs. Using this website takes place at the account and risk of the user. Users assume full responsibility and risk for any losses arising from the transfer, use or access to data, information and other materials on or through the website www.cambodia-airports.aero.
Similarly,
1. CA does not guarantee, and the user is not entitled to other rights, except those expressly provided for under these terms and conditions;
2. All implicit conditions, guarantees and rights are excluded.
Particularly, CA does not guarantee the accuracy of the information provided, or the integrity, reliability or fitness for a specific purpose, of the contents of this website.
Except as above mentioned, CA shall not accept any liability for any direct, indirect or consequential damages, losses, damages or inconveniences suffered or incurred by any person arising or related with this agreement, the website, any use of this website (including any operations carried out through this website), the trust on any content of this website or by the acts, omissions or conduct of any advertiser on www.cambodia-airports.aero.
Miscellaneous
CA, as well as the retailers present on www.cambodia-airports.aero are not accountable for delays or contractual breaches due to force majeure, disturbance, total or partial strike, flood, fire or war.
The agreement between the user and CA, based on these terms and conditions, shall be ruled and construed according to the Cambodian law.
The user undertakes, irrevocably and unconditionally, to submit to the non-exclusive jurisdiction of the Cambodian court, regarding this agreement.
September 2017
Dear Valued Customers, Authorities, and Airline Representatives,
In our efforts to transition to a new and improved search engine that will enhance your experience, we warmly invite you to contact our Customer Service Team for shipment status updates or any related assistance via our hotline: 061 222 523.
Finding the right place to park at the airport doesn’t have to be stressful. The map below is here to make your trip easier by showing you all the options in one clear view — from the entrance, the quick-stop areas for drop-offs and pick-ups, to the real parking close to either the arrival or departure terminal. With the entrance and the exit as well as the directions you need to take clearly marked, you can spend less time searching and more time focusing on your journey. Wherever you’re headed, we hope this map helps you park with confidence and start your trip off smoothly.
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